Computer Assisted Ordering (CAO) is used by retailers that carry large quantities of products to help keep track of the number of goods in stock. It is used with a barcode scanner that has items in a super market stored in its database. It is useful because it automatically generates and sends item orders to a wholesale vendor. What that means is, the program can notice when the store running out of a product and automatically send that information to the manufacturer or other vendor that holds large abundance of every product. It makes for a lot of saved time and labor hours to employees. I was interested in the inner workings of CAO, so I asked expert, Ashley Livingston, for some insights.
Ashley is a veteran Kroger employee who has been using the system for years. To scan the items she uses what they call a “RF Gun” which is a hand-held, battery-operated scanner. When an item is scanned, it comes up on the screen of the RF Gun and lists the information of that particular product. The screen shows the product name, balance of product on hand, minimum number of product that must be kept on the shelf, number of products per bulk box, number of the product the shelf can hold, and the status report of the product. When asked the difficulty of use of the CAO program, Ashley responded, “It is really not too difficult it only took a few weeks to learn.”
With such ease of use, it is no wonder that the majority of supermarkets use it. It saves the company time and money, which can obviously boost profits. Also, with everything being electronic, there is no room for human error. Therefore, a company is never low on product that is in demand by its customers.
very good.
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